1. Introduction
Welcome to Dispatchwork Shop (the “Site”). These Terms and Conditions (“T&C”) govern your use of our website and purchase of products from Dispatchwork Shop, operated by [Your Company Name], located at [Your Address] (“we”, “us”, “our”). By accessing or placing an order, you agree to these T&C and our Privacy Policy.
2. Definitions
- “Customer”, “you”, “your”: any person who visits, uses, or makes a purchase on the Site.
- “Products”: goods offered for sale on the Site, including slopes, basic bricks, architecture bricks, and PLA-printed QR bricks.
- “Order”: your request to purchase Products through the Site.
3. Orders and Contract Formation
- All Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any Order for any reason at our discretion.
- A binding contract is formed only when we send you an order confirmation email.
4. Pricing and Payment
- Prices are listed in EUR and include VAT where applicable.
- We accept payment via PayPal, etc. Payment will be charged at the time the Order is placed.
5. Shipping and Delivery
- We ship from Berlin, Germany to addresses within the EU. Delivery times vary by destination; please refer to our Shipping Policy for details.
- Risk of loss passes to you upon delivery to the carrier.
6. Returns and Cancellations
- You have the right to cancel your Order within 14 days of receipt under EU consumer law, for any reason, without penalty.
- To cancel, contact us at support@dispatchwork.info. Returned items must be unused and in original packaging.
7. Intellectual Property
All content on the Site—including text, graphics, logos, and product designs—is our property or licensed to us, and is protected by copyright, trademark, and other intellectual-property laws.
8. User Conduct
By using the Site, you agree not to:
- Use the Site for any unlawful purpose;
- Violate any applicable laws or regulations;
- Interfere with or disrupt Site functionality.
9. Disclaimers and Limitation of Liability
- The Site and Products are provided “as is” without warranties of any kind, either express or implied.
- To the fullest extent permitted by law, our liability for any claim arising under these T&C is limited to the amount paid by you for the relevant Product.
10. Governing Law and Dispute Resolution
These T&C are governed by the laws of Germany. Any disputes will be subject to the exclusive jurisdiction of the courts of Berlin, Germany.
11. Changes to These Terms
We may update these T&C at any time; changes take effect upon posting. We will notify you of material changes on the Site.
Contact Information
If you have any questions about these T&C, please contact:
Dispatchwork Shop
Email: privacy@dispatchwork.info
Address: Tempelhofer Ufer 10, 10963 Berlin, Germany
Last updated: July 13, 2025